There is a 7 day return policy. A full refund will be given minus the cost of shipping. NOTE: Upon return, the item will be evaluated for quality to ensure the item is returned in the EXACT condition it was sold in. If found not to be in the original quality, the item will be shipped back to the customer. We GUARANTEE 100% honesty and will not "pull the null and void card" unless the case is absolutely so. www.cdeforce.com always ensures great quality for electronics upon shipping. Any damages by the shipping process via the post office, fed ex, or ups is not the fault of cdeforce.com, but being kind like we are, we are willing to negotiate under certain conditions. =)